If, for any reason, you will not be attending an appointment you have made, please cancel so that we are able to offer your appointment to someone else. Each week a large number of patients fail to attend their booked appointment which cannot then be used by others.

There are a number of ways in which you can cancel an appointment:

Online – register with Online Access to book appointments, order prescriptions and manage your patient record

Telephone the surgery on 01962 732345 and speak with our Reception Team*

If you had a SMS reminder, reply CANCEL to the number on the message