This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Latest News

Appointment system changes

As you are aware we are now triaging all appointments on the day (you cannot book in advance).

You will initially have a telephone consultation before a decision is made as to whether you need to attend the Surgery for a face to face consultation.

Please consider whether your need is essential, before contacting the Surgery.

If you still feel you do need to be seen then please contact us before 11AM, after this time we are unable to guarantee that you will receive a call back that day.

 

Ordering prescriptions online

 
Patient Access:
We are trying to reduce the need for patients to put in hardcopy repeat prescriptions form, in order to reduce our patients exposure to Covid-19.
 
If you are already registered for Patient Access, then please place your requests for repeat prescriptions via this route if you have not yet registered for this service before, please visit our website; https://www.alresfordsurgery.co.uk/prescriptions1.aspx?pr=J82124
✔️Download the application form
✔️Email the completed form to us
We will then be in contact to verify your request & give you the details you need in order to use the service.
 
NHS APP:
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Patient Access you can continue to use it. You can use the NHS App as well.
For more information go to https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

Front door closure:

Regrettably we have decided to lock our front door today. (Tuesday 24th March)

The Surgery is open, however you should only access it if you’ve been invited to do so by a Doctor/Nurse or are here to collect medication.

Any enquiry relating to appointments, repeat medication or otherwise please telephone.

You should only be accessing the Surgery if it is essential to do so.

Thank you.

Dispensary closure:

Our Dispensary will be closed 12-2PM everyday from tomorrow (Thursday 19th March)
This will enable the staff that we do have in on each day,to be able to keep up to date with prescription requests.
We ask that patients DO NOT come to the Dispensary between these times to collect prescriptions.
Please can patients also be considerate of our staff at this time.
Thank you.

Appointments - March 2020

 The current situation with COVID-19 is leading us into unchartered waters but the staff at Alresford Surgery continue to be committed to providing a responsive service to our patients.  We will be making some big changes to the way we operate our appointment book over the next week or two in order that we can continue to care for everyone in a responsible way.  Our aim is to ensure that only those patients who really need to be seen face to face attend the surgery. 

 The situation is changing daily and we already have a number of clinical staff who are having to self-isolate which is impacting the way in which we work.  There is a strong possibility that we will be operating with minimal staffing at some point in the next few weeks.  We will prioritise urgent and acute illness.

 GP appointments

 If you have an appointment booked in the next week or two you will receive a phone call from our reception team to convert that appointment to a telephone consultation with the GP.  This will be on the same day and at the same time as your face to face appointment.  If, following this call, the GP still needs to see you they will book this with you.

 For the foreseeable future we will be offering a same day telephone triage system for ALL GP appointments:

 Decide which GP you want to see

  • Decide when you will be available for a call back (Morning or Afternoon)
  • Call the surgery on 01962 732345
  • State which GP you would prefer to speak to
  • Explain briefly why you need an appointment
  • Wait for a call back within the timeframe given by the receptionist
  • Discuss the issue with the doctor who will decide if a face to face consultation is needed. If so they will agree a suitable time that day.

 

Obviously not all GPs work every day, to help you plan your call see below.

 

Doctor

Monday

Tuesday

Wednesday

Thursday

Friday

Am

Pm

Am

Pm

Am

Pm

Am

Pm

Am

Pm

Dr Cribb

 

 

þ

þ

 

 

þ

þ

þ

þ

Dr Lowman

þ

þ

 

 

þ

þ

 

 

 

 

Dr Wright

 

 

þ

þ

 

 

þ

þ

 

 

Dr Cross

 

 

 

 

þ

þ

þ

 

þ

þ

Dr Webb

þ

þ

þ

þ

þ

þ

 

 

þ

 

Dr Saunders

þ

þ

þ

 

þ

þ

 

 

þ

þ

Dr Dodd

þ

þ

 

 

þ

þ

 

 

 

 

Dr Stebbing

 

 

þ

þ

 

 

þ

þ

þ

þ

Dr Harris

þ

þ

 

 

 

 

 

 

 

 

Dr Swain

þ

þ

þ

þ

 

 

þ

þ

 

 

Dr Hodgekiss

 

 

þ

þ

 

 

þ

þ

þ

þ

Dr Harring

þ

þ

þ

þ

þ

 

 

 

 

 

 

Please keep checking our website and Facebook page for updates in the coming weeks.

 

Repeat prescriptions

Our Dispensary will not be issuing double prescriptions.
Please order your repeat prescriptions in the usual way & in the usual quantity.

Please do not order extra medication early.

There is no current shortage or expected shortage & stock piling will create an unnecessary problem.

If you are unable to request your prescription online, please do not call the Surgery, instead please drop in your repeat request in writing.

 

Please use the letter box at the front of the Surgery for this rather than the internal box.

 

These prescriptions will be processed in the normal way (within 72 hours) please do not chase us ahead of this timescale.

 

Due to the high number of calls to the Surgery, please plan ahead with prescription requests.

Patient online access appointment booking - postponed. 


Please note that we have postponed Patient Online Access appointment booking.
Please contact the practice to book your appointment.

The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Check online at gov.uk and at nhs.uk (links below) for advice on your travel and contact history and the latest COVID-19 information before attending the practice.

https://www.nhs.uk/conditions/coronavirus-covid-19/?fbclid=IwAR1wFgP5ivW3salUBpFZuNgq5nmyy_4wEUCOeLsvar0kAFmrbfLcyGP_v5c

https://www.gov.uk/government/publications/covid-19-specified-countries-and-areas/covid-19-specified-countries-and-areas-with-implications-for-returning-travellers-or-visitors-arriving-in-the-uk?fbclid=IwAR310QfnNqT5F_wifV0z3_8lVgGhk8rQN3wBsj5XzpCHgcnvYsye2IqKWxI

 

Automated waiting room BP machine:


We now have an automated blood pressure machine in the waiting room.
This can be used by non-patients & patients, as long as you live within the local community, so feel free to come down to the surgery and measure your blood pressure at your leisure. 
Please ensure that you complete your details on the bottom of the printed slip & then hand your result to reception who can then update your records.

This facility can be a very convenient alternative to booking an appointment, especially if you require an up to date blood pressure for a referral for example. We hope that this will save patients time as well as making more appointments available.

If you require any assistance in using the blood pressure machine please ask a member of the reception team who will be happy to assist you.

The new waiting room blood pressure machine was very kindly purchased by the Edward Pay Medical Fund and New Alresford Town Council for the Surgery.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website