Online Appointment Booking
You can book routine GP appointments, well woman appointments & blood tests online using Patient Access using the following link:
If you are having problems logging in please visit Patient Access 'Support' for further assistance https://support.patientaccess.com/
In order to use this system you FIRST need to register.
You will need to register for the new service by completing the following Patient Online Registration Form, return it to the Surgery along with some form of ID Mon - Fri 2pm-6.30pm where a Receptionist will be able to issue you with a Registration letter, which will enable you to register at home.
(Please beaware if you present outside of these times, you may have to come back at another time to collect the registration letter.)
Patient Online Registration Form
Read the following further information regarding accessing your medical records online;
Introducing online Patient Access
Accessing Patient Access information leaflet
Proxy Patient Access
We occasionally get asked about people acting as proxy for patients so they can do the repeat prescriptions, make appointments etc, but we have a duty to protect confidentiality. There is nothing to stop anyone sharing their ID and password with a representative if they are already registered. However, it's a bit trickier if newly registered as they have to come in with ID to complete the process.
All children up to their 11th birthday can be represented by their parent without need for a proxy form.
At 11, if a young person wants their parent to act as proxy, a form must be completed by both parent and child and both must come to the surgery with proof of ID. The form will be countersigned by the partner responsible for confidentiality (Caldicott Guardian) before allowing the proxy to go ahead. The 11 year old can also register in their own right, so they will have to come in to be ID'd but will not need a proxy form.
The proxy will be reviewed at 13 and when the patient is 16, no proxy will be allowed unless there are very clear reasons.
If a patient is 16 or over we will be asking them to look after their own Patient Access and not allow a proxy, but there are occasions when it's not practical. Please contact the Surgery for further information.
You can download the proxy application form here;
Patient Online Proxy Consent Form